As TimeWize consists of two separate apps, TimeWize Parental Control Parent App and TimeWize Parental Control Child App, we have made it as simple as possible to get up and running on your devices.
Parent Device Setup
Once you have successfully downloaded the TimeWize Parental Control Parent App on your device as a parent you will be prompted to either create a new user account or sign in. If you have changed devices, select the Sign In option and sign in. If you are a new user to TimeWize, select the New User option and follow the prompts.
This step is to confirm that, as a parent, you have the correct version of TimeWize on your device. If you have this screen on your phone as a parent, you are on the right track, just select YES to continue. If it is not the parent's phone with the TimeWize Parental Control Parent App, please uninstall the child app from the parent device and install the parent app.
This is where you will enter your login details which will be used throughout the app. We do not validate this email so please be sure to enter your correct email address as this the email you are going to enter into the TimeWize parental Control Child App on all your children's devices. The password is also used to sync your devices so please enter one you will remember (you will be able to recover this later should you forget it). Your password must be at least six characters long
In this step you will be asked for your Role and your PIN. Your role can be set to either Mom, Dad or Guardian. This will communicate to the children devices who they are communicating with when you set up your Secondary Parent in the Settings. Your PIN is a safety manual unlock feature which may be required to access your children's devices should you lose your phone or the battery becomes flat.
In this step you can either add a child device or skip the process. If you do not have your child's device with you, you can skip this step and you will be directed to the Home page but with no devices connected to your app. Should you then wish to add devices when you have them with you, you can go to Add Devices on the home page and it will bring you back to this step. If this is your first time using TimeWize and ou have your child's device with you, select the select or add a child option and you will be prompted to add a new child. Once added, it will take to back to this screen where you will select the Type Of Device telling TimeWize if it is a tablet or a phone. This allows you to add multiple device types to one child as it is common for a child to have a tablet and a phone.
Having completed these steps successfully, TimeWize will remind you of your email address and PIN and prompt you to download and install TimeWize Parental Control Child App on your child's device.
Child Device Setup
Having downloaded and installed TimeWize Parental Control Child App on your child's device, it will again prompt you to confirm that you have the correct app installed. If you have this screen on your child's device, you are on the right track, just select YES to continue. If it is not the child's device with the TimeWize Parental Control Child App, please uninstall this app from the child's device and install the child app.
Here you will be prompted to enter your email address and password which you used to register on TimeWize. This is what is used to link the child device to your TimeWize Profile.
Once complete, you will be asked which particular device this is. Select which one and enter Start Sync to begin the sync process between TimeWize on your child's device and TimeWize on your device. TimeWize will inform you when the sync is complete and this is when you proceed back to your parent device to complete the setup process.
Complete Setup On Parent Device
Back on the parent device you will see the screen on the left. This is to inform you that you have paired and synced your device successfully to your child's device. When you select Done you will be prompted to setup your Schedule and Permissions.
The child device is now locked. In the Permissions you can unlock all the apps which your child needs unlimited access to, e.g. phone, school curriculum apps. If you, at a later stage, want to set times for when the child's device is completely unlocked, you can go to Settings -> Child Devices and Edit Schedule.
Having completed the setup of the permissions, TimeWize will inform you that the setup has been successful and you will proceed to the home screen.
Welcome to TimeWize Parental Control. From the home you will be able to perform all the functions that TimeWize has to offer. If you have had any issues in your setup at any stage due to network issues, please go to Settings, Edit Profile and delete your profile. This will delete all your data and you are able to start the setup process again from the beginning when you have a stronger network connection.